Frequently Asked Questions
- Let's be real. Making pizza is really fun.
- It’s a great way to spend an evening with your family, friends or other half.
- Our long-fermentation process results in a pizza dough that is abundant in flavour. We give our dough the perfect conditions and time to work its magic.
- Our dough is light and airy in texture unlike the compacted, pre-made pizza bases you find in the supermarket.
- Our dough is freshly made-to-order and delivered to your doorstep.
- No preservatives, additives or any of the like! Know exactly what you're putting in your body.
- Everything tastes better when it’s homemade!
- Place your order online at mamameis.co.uk. Orders need to be placed at least 2 days before delivery.
- Choose your pizza dough product. Select the day for when you would like your pizza dough delivered.
Remember to allow for your dough to come to room temperature 2-3 hours before the main event. This relaxes the gluten to make it easy to stretch. Your dough can also stay in your fridge for up to two days after delivery!
- We make your pizza dough.
- We deliver directly to you on your selected date. Your pizza, our dough! Enjoy.
Great question. At Mama Mei’s, we believe we have a social duty to interact responsibly with the world around us. This includes sourcing recyclable packaging. We have tried our best to ensure that all our packaging can be either recycled or repurposed. Stay tuned on our blog, Get in the Dough, for some ideas of how you can reuse our packaging.
As a new business, we are not yet accepting returns of our pizza dough containers. However, keep a look out as it is in our growth plans to start a Mama Mei’s Recycling Programme which you can opt into.
If your question isn't answered here, please feel free to get in touch with us at our Contact Us page or emailing us directly at firstname.lastname@example.org.
We take pride in quality of our ingredients. Our pizza dough is made from 100% natural, simple ingredients and free from any preservatives or stabilisers. We use only premium flour to ensure our dough is easy to stretch and for the best flavour. Our dough is also suitable for vegetarians and vegans.
Ingredients: Wheat flour (Wheat Flour, Calcium Carbonate, Iron, Niacin, Thiamin), Water, Salt, Yeast, Olive Oil.
Allergens: Wheat (gluten).
Just like our dough, we keep our sauce simple. Our sauce is also suitable for vegetarians and vegans.
Ingredients: Tomato passata (Tomatoes, Acidity Regulator: Citric Acid), Chopped Tomatoes, Garlic, Basil, Salt, Oregano.
Please note: Our products are made in a facility that contains nuts.
Yes, our dough is also suitable for vegetarians and vegans. (So is our pizza sauce!)
You can safely keep your fresh pizza dough in the fridge for up to two days, inclusive of the day of delivery. For example, if your delivery occurs on a Friday, you'll be able to enjoy it that evening or by the end of Saturday. We also encourage pizza breakfast, brunch, lunch, linner…whatever takes your fancy!
You can freeze your dough portions in the container they came in for up to 1 month.
To defrost, simply place your pizza dough pots in the fridge for 24 hours. On the day of pizza night (or breakfast or lunch, we don’t judge), take out your dough from the fridge and leave it rest at room temperature for 2-3 hours. For best results, make sure the dough reaches room temperature so it’s easy to stretch.
Find more freezer tips in our How-To Guide.
Check out our Pizza Dough: Tips & How-To guide. You’ll find information and pictures on how to cook your pizza!
We deliver 6 days a week, including weekends! Our delivery times are:
Tuesday to Friday: 7am to 7pm
Saturday & Sunday: 9am to 5pm
As we’re just starting out, our current delivery is to the following London postcodes:
SW18, SW19, SW17, SW15, SW20 & SW6
Delivery within SW18 is free. Delivery to the surrounding postcodes above is £2 only.
You will receive your delivery on the day that you select at checkout.
In case you’re not home when your pizza dough arrives, we'll leave your order wherever you have requested at checkout – on your doorstep, with a neighbour, behind the gate, in the recycling box. If we can’t leave it safely, we will leave a note and attempt to redeliver later that day, or the very next day.
There’s no need to rush home as our dough can be left out at room temperature and will remain fresh. In fact, your dough will be closer to room temperature which means closer to being ready to stretch and eat!
We’re just starting out so, for now, delivery is available for free in SW18. Delivery to surrounding areas (SW19, SW17, SW15, SW20 & SW6) is £2 only.
If you're just outside these areas, a delivery can easily be arranged, please get in touch with us using our contact form here!
Of course, we all have prerogative to change our minds! Orders can be amended or cancelled 24 hours in advance of your selected delivery date. Please contact us at email@example.com.